Help
Frequently Asked
We have compiled frequently asked questions about our system for you.
There are no registration or subscription fees. Cashback payments are subject to a withdrawal fee to cover network transaction costs.
Each crypto exchange determines the cashback rate depending on our agreement.
Transaction bonus rewards given by crypto exchanges for users are not reflected in our system and these payments are invalid in our system.
You can keep your rewards in your nuz.net account initially. A personal crypto wallet is needed if you want full control and to withdraw your coins externally.
Cashback is only available for transactions made on our partner crypto exchanges. It is mandatory to become a member of crypto exchanges with the link provided by us. The list of partners is regularly updated on the platform.
There is a referral program that allows you to earn an additional 5% per transaction from the members you invite. You can earn extra rewards by inviting your friends who register on our platform and make eligible trades.
Industry-standard security measures protect user information, and personal data is never shared without consent.
You do not have to use the same email address. Transaction pairings are done with the UID information of the exchanges.
You can reach our customer service via the addresses on our homepage. A dedicated team is ready to help with any issue.
Tax obligations vary by jurisdiction. This is the sole responsibility of the user. It is advisable to consult a tax professional regarding required reporting or payments.
A mobile application is under development. In the meantime, you can use the mobile-friendly website or available browser extensions.
There is no transaction limit.
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